07957 638 135

Frequently asked questions

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Here is a list of frequently asked questions. If none of these answer your query, please contact me and I will answer your question.

How do I place an order?

You can call 07957 638135 / 0161 9173115 or simply complete the online form and I will contact you within 24 hours to discuss further or arrange a consultation. If you would like to order online you can visit my shop and your cupcakes will be delivered next day if ordered before 1pm.

How much do you charge?

All custom-made cakes are priced individually. The final price varies from client to client depending on the complexity of the design. I am happy to work within your event budget and here is my price guide.

How much notice do you need when placing an order?

Ideally 1 month in advance, however where possible we will try and accommodate last minute orders.

When can I collect my order?

I am a home based bakery, therefore not open to the public. I ask customers to collect between 9.00am - 10.30am or after 4.30pm on the agreed date of collection. However this is a guide, we can arrange an alternative time if this is inconvenient.

Do you deliver locally?

Yes, I offer free delivery within a 5 mile radius of Tameside SK16 area. I charge 50p per mile thereafter.

Do you deliver nationally?

Yes, I offer free next delivery to UK mainland when you order cupcakes from my online shop. Orders placed before 1pm are eligible for next day delivery.

Do you require a deposit?

I take an agreed non-refundable deposit to secure the date. The remaining balance is paid upon collection. If the order is being delivered the remaining balance is required 7 days before. If it's a wedding order, the remaining balance is due 30 days before delivery.

Do you cater for people with allergies and intolerances?

I offer a gluten free option, however I cannot guarantee that my products do not contain nuts as I work in a kitchen where nuts are stored.

I don’t know what cake theme I would like. When do you need to know?

I can design a bespoke cake for your special day, or you can tell me 3 weeks before the date of collection what theme you have chosen. We all know how quickly children in particular change their minds.

How do I pay?

I accept bank transfer, cash or Paypal. I have a "PayPal Here", so I can take card payments. When ordering simply advise me of your preference and I will send you all the necessary details.

Do you offer cake decorating classes?

I offer group decorating parties, a fun party option suitable for adults and children. I also offer one-to-one cake decorating classes - from learning how to level and cover a cake perfectly, to making stunning decorations and figures. Simply email me for further information.